top of page

Privacy Policy

Last Updated: 1/20/26

 

This Privacy Policy describes how Mettle Fitness Company LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, use our services, or communicate with us electronically. By accessing or using this website, you agree to the terms of this Privacy Policy.

 

 

 

1. Information We Collect

 

 

We may collect the following types of information:

 

 

a. Personal Information

 

Information you voluntarily provide, including but not limited to:

 

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Health, fitness, nutrition, and lifestyle information provided through intake forms, questionnaires, or consultations

  • Communications sent via contact forms, email, text, or social media

 

 

 

b. Automatically Collected Information

 

When you visit our website, we may automatically collect:

 

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring URLs

 

 

This data is used for analytics, website performance, and security purposes.

 

 

 

2. How We Use Your Information

 

 

We use collected information to:

 

  • Provide personal training and nutrition coaching services

  • Respond to inquiries and communicate with you

  • Deliver programs, updates, and educational materials

  • Process payments and manage client accounts

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

 

 

We do not sell or rent your personal information.

 

 

 

3. Health and Nutrition Information Disclaimer

 

 

Any health, fitness, or nutrition information you provide is used solely to support coaching services. While we take reasonable measures to protect this data, you acknowledge that:

 

  • Online data transmission is not 100% secure

  • You voluntarily provide this information at your own risk

 

 

Our services are not intended to diagnose, treat, cure, or prevent medical conditions.

 

 

 

4. Sharing of Information

 

 

We may share your information only in the following circumstances:

 

  • With trusted third-party service providers (e.g., payment processors, scheduling software, email platforms) strictly for business operations

  • When required by law, court order, or governmental authority

  • To protect our rights, property, or safety

 

 

All third-party vendors are expected to maintain appropriate data security practices.

 

 

 

5. Cookies and Tracking Technologies

 

 

Our website may use cookies or similar technologies to:

 

  • Analyze traffic and usage patterns

  • Improve website functionality

 

 

You can disable cookies through your browser settings, though some features may not function properly.

 

 

 

6. Data Security

 

 

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

 

 

 

7. Your Rights and Choices

 

 

Depending on your location, you may have the right to:

 

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of marketing communications

 

 

Requests can be submitted by contacting us using the information below.

 

 

 

8. Third-Party Links

 

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites. We encourage you to review their privacy policies separately.

 

 

 

9. Children’s Privacy

 

 

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

 

 

 

10. Changes to This Privacy Policy

 

 

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

 

 

 

11. Contact Information

 

 

If you have questions about this Privacy Policy or how your information is handled, please contact:

Derek Stern, owner

Email: derek@mettlefitnessco.com

 

bottom of page